Awards & Recognitions
API & Systems Integration
We build API-first systems and connect software that was never designed to talk to each other.
Idempotent, reconciled transactions
Event-driven, so systems can be added later
Full source-code and API contract ownership
160+ engineers
ISO 27001
SOC 2
Canada & India
Select a system to see how it connects
Orion integration layer
APIs · events · queues · reconciliation
Storefront → Orion layer
Order placedValidated by APIStock
reservedPosted to ERP
ERP → Orion layer
Order arrives as an eventMapped to ERP
fieldsPostedStatus sent back
Payments → Orion layer
Charge createdWebhook verifiedOrder marked
paidReconciled
CRM → Orion layer
Call or form capturedContact matchedLead
updatedOwner notified
Telephony → Orion layer
Call answeredSpeech to textIntent
handledBooking written
AI models → Orion layer
Request with contextModel calledGuardrails
checkedResult returned
~8M
records integrated at scale
10,000+
daily users on a custom payment gateway
100+ divisions
on one EDI order workflow
160+
engineers across Canada and India
Trusted by enterprise teams worldwide
Core capability
One integration layer for everything your business runs on
Orion designs and builds REST APIs, integrates third-party and enterprise platforms, and architects the integration layer that keeps storefronts, backends, ERPs and payment rails in sync.
Languages and frameworks
Node.js.NET CorePythonJavaFastAPI
Standard in every build
OAuth 2.0JWTWebhooksMessage queues
Integration experience
Platforms we connect in production
Select a category to see the platforms, a typical flow and where we’ve run it.
Payments
Charges, payouts and refunds connected to orders and ledgers, with every callback verified and reconciled.
StripePayPalPayoneerCustom
payment gateways
In production: BeautyHaul runs its own multi-option payment
gateway for 10,000+ daily users. Growmotely takes payments in with Stripe and pays out with Payoneer.
Typical flow
- 1
Charge createdIdempotency key attached to the request
- 2
Webhook receivedSignature verified before anything changes
- 3
Order marked paidOnce, even if the callback repeats
- 4
Settlement reconciledPayouts matched against the ledger
ERP & Business Systems
Orders, inventory and documents moved between storefronts, inboxes and ERPs without re-keying.
OdooComsense ERPMicrosoft Dynamics
365ERPNext / Frappe
In production: Heads Up For Tails runs Shopify on Odoo ERP.
For Cook & Boardman, AI-read order emails post straight into the ERP, and Takeoff syncs verified
door data to Comsense.
Typical flow
- 1
Order or document arrivesFrom a storefront, inbox or API
- 2
Mapped and validatedAgainst ERP rules and master data
- 3
Posted to the ERPThrough its API, never the database
- 4
Status sent backSo the source system stays in sync
Telephony & Communications
Calls, messages and notifications wired into CRMs and scheduling, including AI voice agents.
TwilioVapiDeepgramElevenLabsWhatsApp
Business APISMS / email
In production: VoAgents, our voice-agent product, books calls
into the CRM. Missional Software routes urgent calls to staff straight away.
Typical flow
- 1
Call or message arrivesThrough Twilio or WhatsApp
- 2
Speech convertedDeepgram transcribes in real time
- 3
Intent handledAgent answers from approved content
- 4
Outcome writtenBooking or lead saved to the CRM
Identity & Productivity
Single sign-on, mailboxes, calendars and HR records connected with scoped, revocable access.
Microsoft GraphAzure AD / SSOLinkedInBambooHR
In production: For a US healthcare credentialing provider,
Microsoft Graph connects 28 mailboxes to an AI that reads around 1,000 emails a day.
Typical flow
- 1
User signs inThrough Azure AD single sign-on
- 2
Scoped token issuedOnly the permissions the task needs
- 3
Mailbox or record readThrough Microsoft Graph or BambooHR
- 4
Action loggedWho accessed what, and when
Data & Document Exchange
Structured exchange with suppliers and partners, plus exports your teams can open without a developer.
EDISecure SFTPJSONExcelCSV
In production: PO ACK matches purchase orders to supplier
acknowledgements over EDI across 100+ divisions, with a disposition recorded for every line.
Typical flow
- 1
File or EDI message arrivesOver secure SFTP or EDI
- 2
Parsed and validatedSchema and business rules checked
- 3
Matched to recordsPurchase orders, invoices or shipments
- 4
Acknowledged or flaggedExceptions sent for review
AI & LLM Integration
Models connected to your data and systems, with retrieval, guardrails and cost tracking around every call.
OpenAIClaudeGeminiAWS
BedrockVector databases
In production: Ignyte AI for KingsleyGate runs AI matching and
retrieval-based evaluation on AWS Bedrock across ~8M contacts.
Typical flow
- 1
Request with contextUser, permissions and task
- 2
Relevant data retrievedFrom a vector database, filtered by access
- 3
Model calledOpenAI, Claude, Gemini or Bedrock
- 4
Checked and returnedGuardrails, citations and logging
The hard part
Integration isn’t the connection. It’s what happens when a system fails.
Step through one payment to see how retries, duplicate callbacks and settlement mismatches are handled.
Event log · Order #4821 Illustrative · step 1 of 6
- 10:02:14 Checkout charges $240.00 for order #4821 Sent
- 10:02:44 No response after 30s. Retry sent with the same key Pending
- 10:02:45 Provider callback: charge succeeded Pending
- 10:02:46 Duplicate callback for the same charge Pending
- 06:00:00 Settlement feed reports $238.80 against $240.00 Pending
- 09:14:10 Reviewer confirms a $1.20 processing fee Pending
Ledger state
Charges processedNot yet
Duplicates ignored0
In quarantine0
Ledger vs bankPending
Charge sent with an idempotency key
The key travels with every retry of this charge, so the provider can recognise repeats.
Timeouts are retried safely
Because the key is the same, the provider returns the original charge instead of creating a new one.
Callback verified before anything changes
The webhook signature is checked, then the order is marked paid.
Duplicate recognised, nothing processed twice
The idempotency key matches a completed charge, so the second callback is logged and ignored.
Mismatch held for review
Instead of silently accepting the difference, the record is quarantined and a person is notified.
Reconciled with a full audit trail
The fee is booked, the ledger matches the bank, and every step is logged.
Built into every integration
Idempotent operations
Reconciled against callbacks and
settlement feeds
Mismatches quarantined for
review
Event-driven and API-first
Tools we’ve integrated
Software we’ve connected for clients
- Comsense ERP
- Microsoft Graph
Our work · Healthcare SaaS
EverGenius: one platform in place of several vendors
EverGenius is an all-in-one CRM and marketing automation platform for healthcare practices. Orion built the full product end to end: the platform, its dashboard and every integration that connects it to the messaging, advertising and marketing tools practices already use.
Connected into one platform
Messaging
TwilioMailChimp
Advertising
Google AdWordsPerfect Audience
Marketing
InfusionsoftClickFunnelsYext
Everything else
Zapier, for hundreds more
EverGenius platform · built by Orion
CRM · automation · one “Scoreboard” dashboard
What practices run from it
Appointment
follow-ups confirmations sent by text, email and voice
Two-way texting
patients reply to confirm or ask questions
Reviews and
listings reputation and online profiles from one place
Campaigns and
pipeline lead tracking, call tracking and automation
Scoreboard
dashboard every office function reported in one view
End to endproduct built by Orion
Text · email · voicechannels for patient follow-up
HIPAA-compliantpatient messaging
7 platformsintegrated directly, plus Zapier
How we build
Four steps from tangled systems to one integration layer
-
01
Map the systems
Every system, owner, data flow and failure point documented.
You get: Integration map and risk list. -
02
Design the contracts
API and event contracts agreed before any code is written.
You get: Versioned API specifications. -
03
Build for failure
Idempotency, retries, reconciliation and quarantine built in.
You get: Tested integration layer. -
04
Monitor and hand over
Dashboards, alerts and runbooks, then a documented handover.
You get: Runbooks, code and access.
Security & compliance
Secure by default, auditable end to end
Every integration is reviewed against our ISO 27001 controls before it touches production data.
ISO 27001
SOC 2
CMMI Level 3
Encryption in transit and at rest
TLS on every connection and encrypted storage for credentials, payloads and logs.
Least-privilege, scoped access
Each integration gets only the permissions its task needs, and tokens can be revoked.
Full audit logging
Every call, change and retry recorded, so any record can be traced to its source.
Secrets kept out of code
Keys and credentials held in a managed vault and rotated on schedule.
Frequently asked
Questions buyers ask us
Anything not covered here, ask us directly. We reply within one business day.
We build one. Depending on the system, that means a small service in front of its database, a scheduled file exchange over SFTP, or reading its exports. The rest of the integration then talks to that layer like any other API.
Every operation that changes data carries an idempotency key. Retries, timeouts and duplicate callbacks all resolve to the original result instead of creating a second one.
Requests are queued and retried with backoff, and nothing is marked complete until the provider confirms it. If a result doesn’t reconcile, it goes to a review queue rather than into your records.
You do. Code, API contracts, runbooks and documentation are handed over. Orion can run and monitor it under a support agreement, but there is no lock-in.
Yes. The layer is event-driven and API-first, so a new system subscribes to the events it needs instead of being wired into each existing connection.
Let’s talk
Let’s connect your systems.
Tell us which systems need to talk to each other. An integration architect replies within one business day.
Discuss your integration
An integration architect replies within one business day.
NDA available on request.
